Inbound | Outbound Call Center Payment Processing Solutions

Payment processing services for the Merchant Call Center industry. Cross-border transactions as well as regional payment solutions in most international jurisdictions. Call center operators as well as merchant order payment collections.

We specialize in payment processing and for continuity, free trial offers and re-billing in USD as well as multi currency settlement and conversion for all types of
Customer Interaction Call Centers and central point payment clearing solutions. Our payment gateway is  compatible with all major CRM | Customer Relationship Management Software through API Integration.

We support virtual Call Center technology as well as Premise Based Call Centers. PBX based instructive payment processing for interactive auto dialers for established customers that wish to make repeat payments through automated collection services.

Payment Collection Services

  • ACH and ECheck processing
  • Credit and debit card processing
  • Recurring billing / payments
  • PCI compliant solutions
  • Payment gateway and virtual terminal
  • Application Programming Interface (API)
  • Batch upload of payments
  • International card and check payment services
  • Telephone authorized ACH payments
  • CRM compatible processing solutions
  • Customized gateway reporting
  • Advanced fraud scrubbing and chargeback alerts
  • High volume payment solutions
  • Multi currency – 160+ Countries

Payment Collection Solutions for the following Call Center business models

Contact center – Supports interaction with customers over a variety of media, including but not necessarily limited to telephony, e-mail and internet chat. A contact center is usually an inbound service only.

Inbound call center – Exclusively or predominantly handles inbound calls (calls initiated by the customer).

Outbound call center – One in which call center agents make outbound calls to customers or sales leads.

Blended call center – Combining automatic call distribution for incoming calls with predictive dialing  for outbound calls, it makes more efficient use of agent time as each type of agent (inbound or outbound) can handle the overflow of the other.

Telephone answering service – A more personalized version of the call center, where agents get to know more about their customers and their callers; and therefore look after calls just as if based in their customers office


Compatible with the following CRM Software

  •  Orange
  • Limelight
  • Pipeliner
  • SalesJunction
  • Salesforce
  • Zoho
  • SAP
  • Others – contact us 


Payment Gateways – Processor Connections

  • 2Checkout
  • Beanstream
  • Braintree
  • Chase Paymentech (Orbital)
  • CyberSource
  • Dwolla
  • Elavon MyVirtualMerchant
  • First Data GGE4
  • FirstData US
  • GoCoin
  • IATS Payments
  • Ignite Payments
  • Merchant e-Solutions
  • MerchantWARE by Merchant Warehouse
  • Network Merchants (NMI)
  • Optimal Payments
  • PayJunction
  • Payment Express PxPay
  • PaymentExpress
  • PayPal Express Checkout
  • PayPal Payflow Link
  • PayPal Payflow Pro
  • PayPal Payments Pro (US)
  • Plug’n Pay
  • Psigate
  • QuickBooks Merchant Services (Intuit)
  • Sage Payment Solutions
  • SecurePay
  • Shopify Payments
  • Skip Jack
  • Stripe
  • TransFirst
  • Trust Commerce
  • USA ePay
  • Vantiv (Litle Platform)
  • Verifi
  • WorldPay (Direct)
  • WorldPay (Offsite)

Cyber Merchant Solutions LLC | 7245 s 76th Street 321 | Franklin, Wisconsin | 53132-9041 US